Sometimes your computer might show that the secondary monitor is not active. There are various reasons for this to occur. Luckily for most situations, it can be solved easily. You will need to figure out where the issue lies and take action likewise to fix it. This article attempts to help you first figure out which device is causing the problem and then what can you try to hopefully fix it.
Why Display 2 is Not Active on Monitor?
Lets discuss all the possible reasons and solutions in detail.
Check if the monitor is causing the issue
You can simply unplug the monitor and connect it to another computer. If the issue sustains then you need to look into the monitor. If you still hold its warranty you could get it replaced for a better working one. If it does work normally on another computer it means that the issue holds in the system. Usually, it could be a problem with the driver. Follow the next step to see how you can resolve it.
Resort to the previous version of your display driver or video driver
Sometimes the latest updates in your driver can cause it to not perform normally. If this is the issue in your case, you need to go back to using the old version. For Windows 10, you can press the Windows logo key and R key at the same time on your keyboard. It will open the Run Box. You need to type devmgmt.msc in the dialogue box and then press enter. Then go to the Display Adaptors section. Select your device software and click on properties. Select the driver’s Tab and click on Roll Back Driver. This will shift the user to the old version of the driver. Now you can close all the windows and restart and check if the issue is solved.
Update your Display driver
If the above method does not work for you it possibly means that You are not using the right driver. You can adopt two ways to get the right driver for your computer.
You can update your driver manually. For this, you need to visit the manufacturer’s website and check for the latest driver release. If you don’t already have it installed you should get it done. You should also make sure the driver update is compatible with your software.
If manual updating seems difficult you can opt for the automatic driver update option. This option will update your driver whenever a new update is launched and will keep it up-to-date at all times.
Check of refresh rates of the monitors are same
The monitor refresh rate is the number of times in a second that your screen refreshes the images on it and it is important to consider while you use dual monitors. Both of the refresh rates of the monitors need to be the same. This is important as some graphics cards don’t support different refresh rates at the same time. Checking the refresh rates is different in different devices and you can visit the manufacturer’s website to further understand how you can check it yourself.
The second display not showing is a common issue while using dual monitors. Often it is not a severe issue and needs some important properties to be checked and aligned. This article states the different ways you can fix this issue and hopefully move on with using both your monitors normally.